Posted by Eva Palmer on 11/30/16 2:59 PM
Leading up to the mortgage crisis and subsequent Great Recession, mortgage investors understood they needed stronger servicer oversight. By using detailed data about mortgage loan origination and activity, investors like Fannie Mae and Freddie Mac designed and implemented a new generation of servicer scorecards to achieve this goal.
Summit's own mortgage finance experts—Edward Seiler, Ph.D., and Lu Tao—were two of the principal architects of the first version of Fannie Mae’s Servicer Total Achievement and Rewards (STAR) Program. Dr. Seiler and Ms. Tao recently wrote a new white paper, "Considerations in Designing Oversight Tools for Mortgage Servicing," which explores some important considerations when designing and implementing mortgage servicer performance scorecards.
Click on the image below to read the full text (link opens PDF).